Black Coral and ERMS provide emergency communications and management services which gives emergency management teams the ability to send two-way communications to an extensive network of people – employees, partners, customers, vendors, media outlets and government constituents – virtually any community or individual critical to operations. Emergency notifications can be initiated via web, phone or PDA and can be delivered to any communication device, including, wired and wireless phone, PDA, email, pager, SMS and fax. From critical emergency situations through to automation of day to day business processes, an enterprise-class notification solution can be beneficial to your entire organization.

Black Coral Notification, powered by ERMS Advantage can help your organization:

• Quickly reach hundreds and thousands of contacts via two-way emergency notification
• Account for employees in the midst and aftermath of an evacuation
• Pro-actively manage through a crisis with pre-defined situation templates
• Effectively manage and resolve crisis situations and day to day operational emergencies
• Organize and track each situation through detailed logging and reporting
• Send geographically targeted communications, connecting quickly and easily with people who live or work within an impact zone
• Provide real-time status updates on emergency situations and a single point of control where messages can be accessed
• Provide a consistent, quick and effective method to communicate and share information between emergency response teams
• Alert management, teams and groups to changing conditions and assign resources as required

Leveraging ERMS Advantage, Black Coral Notification is provisioned as a Software as a Service (SaaS) solution, hosted within highly secured, geographically redundant data centres in Canada, providing automatic failover and 24 x 7 x 365 availability. Access and control is accomplished through a number of advanced safeguards, including; usage of passwords and PIN, functional authorized access controls, rights of receipt and participation and other security protocols.